na INLIS000000000018699 Eng 0010-0324003654 Market-based management : strategies for growing customer value and profitability Upper Saddle River: Prentice Hall, 2000 Best, Roger J. 2nd ed NULL Upper Saddle River: Prentice Hall, 2000 2000 xxi, 385 hal.; ilus., 24 cm. xxi, 385 hal.; ilus., 24 cm. 130145467 658.8 Bes m 658.8 Bes m Marketing--management : 3100102048902